ck games Responsible Gaming — Know Yourself, Set Your Limits
Losing control while seeking entertainment is never acceptable. ck games believes that playing with a clear mind is the real enjoyment. We provide multiple tools and support options to keep you safe.
ck games Commitment
Casino or sports betting is a form of entertainment — it is not a source of income, and there is always a chance of losing. ck games places the wellbeing of every player as its top priority. Our Terms and Conditions clearly state the circumstances under which an account may be closed or restricted.
Many people believe that playing more or placing larger bets might help recover losses. But real experience shows this thinking often leads to even greater losses. That is why setting a budget and time limit before playing is the most important step.
ck games always wants you to sit down to play in good spirits and leave the same way. To that end, we give you practical tools — deposit limits, bet limits, voluntary breaks, and full self-exclusion — that you can use directly from your account. All such information is kept fully secure and confidential in accordance with our Privacy Policy.
If you ever find it difficult to stay in control, do not face it alone — reach out to our 24/7 live chat or email support. The ck games support team works in both Bengali and English.
Our Core Commitments
- Age is verified when opening an account — access by minors is strictly prohibited
- Deposit limits or bet limits can be set immediately at the player's request
- Once self-exclusion is active, returning to the account before the set period ends is not possible
- If signs of problem gambling appear, we may reach out proactively
- The support team is ready to listen professionally 24 hours a day, seven days a week
Tools to Keep Yourself Safe
ck games gives you several practical control tools — all usable directly from your account settings.
Set a Deposit Limit
Set a maximum deposit amount in advance for any period — daily, weekly, or monthly. Once the limit is reached, no further deposits will be accepted automatically.
Set a Bet Limit
Set a maximum amount per bet so you do not exceed your planned budget in a single session. Smaller bets let you play for longer.
Set a Loss Limit
Your session can be stopped automatically once losses reach a set amount. This helps avoid further losses driven by emotion.
Voluntary Break
If you want to take a break for a while, you can temporarily suspend your account for anywhere from 24 hours to six weeks. You can return once the period ends.
Self-Exclusion
If you need a long-term break, submit a self-exclusion request. Once active, your account cannot be reactivated before the set period ends — even if you request it yourself.
Session Time Limit
Decide in advance how long you can play in one go. When the time is up, your account will log out automatically — useful for avoiding long hours in front of a screen.
Self-Exclusion Request
Fill in the form below and send it to the support team. We will process it via 24/7 live chat or email.
After you submit the request, the support team will contact you. Once self-exclusion is active, no bonuses or promotional messages will be sent.
Warning Signs of Problem Gambling
If you or someone in your family shows any of the signs below, it is time to seek help.
Urge to chase losses
Placing larger bets after a loss to try to win back the money, often going beyond your budget.
Neglecting family or work
Repeatedly missing or delaying important responsibilities to family, friends, or work because of gambling.
Borrowing money to gamble
Continuing to bet by borrowing from others or taking on debt after your own savings are gone.
Hiding gambling activity
Trying to hide how much time and money is being spent from family or close ones.
Unable to stop
You keep telling yourself "I will stop" but cannot — falling into the same cycle every day.
Stress or anxiety
Feeling restless, angry, or anxious when unable to play — or feeling that gambling is the only way to relax.
Places to Get Help
You do not have to face this alone. Beyond the ck games support team, family, trusted friends, and professional counsellors are available to help.
ck games 24/7 Live Chat
Contact our support team directly at any time. You can speak in Bengali — the goal is support, not judgment.
Email Support
If you prefer not to talk directly, write to us by email. Our team responds in both Bengali and English and can help complete the self-exclusion process if needed.
Family and Close Ones
Tell a family member or friend you trust. Often the words of someone close to you are the most effective motivation.
Professional Counselling Services
Bangladesh has mental health counsellors and addiction recovery centres that provide support in complete confidence. Visiting a hospital or mental health clinic to speak with a specialist doctor or counsellor is the best step. This is not a sign of weakness — it is a courageous decision to take care of yourself.
- Speak with a mental health professional — no matter how big or small the problem
- Contacting an addiction recovery centre is completely confidential and safe
- Guidance from a religious or community leader can also be helpful in many cases
Some Tips for Healthy Play
Keeping a few things in mind before starting to play at ck games and during each session helps keep the experience enjoyable and greatly reduces the chance of financial or mental stress.
Do
- Set a budget in advance and stick to it
- Play for entertainment, not to earn money
- Take regular breaks and do other activities
- Accept in advance the amount you are prepared to lose
- Set a session time limit and a deposit limit
Don't
- Do not increase your bets impulsively to chase losses
- Do not play while under the influence of alcohol or when under mental stress
- Do not bet with borrowed money or money you need for essentials
- Do not hide your gambling from your family
- Do not play for long stretches without a break
More detailed guidance on setting limits and self-exclusion is available on our FAQ page.
Protection of Minors
The minimum age to access ck games is 21. Age is verified at the time of account registration, and identity documents may be requested in cases of doubt. If a minor registers, the account is cancelled and any deposited funds are not refunded.
If someone in your household or nearby is a minor who uses your device, keep a password lock on the device and consider using parental control or multi-account blocking software on the browser. Keeping children and teenagers away from online gambling is the responsibility of the parent or guardian.